Challenges every hotelier knows
Daily operations at the reception desk have become more demanding. Rising guest expectations, staff shortages, tight budgets and, at the same time, high security requirements: hotel operators are now faced with a balancing act. Traditional keys and manual processes at reception take time, cause errors and tie up staff that are urgently needed elsewhere.
Time lost at check-in
Queues at reception, manual issuing of keys, duplicate work during room allocation – all of this costs valuable time that is missing for guest interaction.
Security risk posed by mechanical keys
Lost or copied keys are a cost factor and a security risk. In the worst case, a single lost master key can mean replacing entire locking systems.
Confusing special areas
Wellness, fitness, parking garage, conference rooms, staff entrances: Who is allowed where and when? Without centralized control, managing these areas quickly becomes confusing – and vulnerable.
Investment pressure
New technology must pay off. Hotel operators need solutions that not only provide convenience, but also amortize within a manageable period of time – especially for smaller and medium-sized properties with limited budgets.
What electronic access solutions deliver
-75 %
Time required for key handover & return
0 €
Costs for lock replacement in the event of card loss
100 %
Traceable access logs for every area
+ ∞
Scalable for small and growing hotel properties
A solution that thinks ahead: BKS | hotel
BKS | hotel is the proven access solution for the hotel industry - comprising modern electronic access components for your doors and the intuitive BKS | hotel Manager software.
Both are perfectly matched and can be flexibly adapted to the size and structure of your property: from a boutique hotel with 20 rooms to a hotel operation with several hundred guest rooms. You can use the BKS | hotel Manager software either stand-alone as an access and guest management system or, via the integrated interface to your hotel reservation software, as a pure access management system - of course seamlessly.
BKS | hotel - access components
Attractive design meets robust technology. The BKS | hotel access components not only feature a modern design; they also provide optical and acoustic access authorization signaling and, thanks to long battery life and reliable technology, require particularly little maintenance. They are suitable for new builds as well as for retrofitting in existing buildings - and can be combined with the BKS WDL lever handle series, so that they blend stylishly into your interior.
BKS | hotel Manager (Software)
The BKS | hotel Manager software centrally organizes guest and access management: check-in, room assignment, special authorizations and day passes for external visitors - all via a modern, intuitive interface optimized for desktop and tablet.
Thanks to the option of connecting it to your hotel reservation software, access cards are generated automatically and user-specifically. This reduces manual effort at reception, minimizes sources of error and increases efficiency in daily operations
Holistic in approach
Either as a complete guest management solution or as a pure access solution, from the room fitting to the service door: BKS | hotel combines everything a modern hotel needs for secure, efficient operation – from a single source.
BKS - hotelControlled access for employees is particularly important for several reasons. For one thing, employee entrances are often not within the employees’ constant field of vision; consequently, uncontrolled access poses a particularly serious security risk. For another, it is important, among other things, in emergency situations to know which employees are currently in the building.
Offices and back-office areas are sensitive zones that should only be accessible to authorised persons. Losing a key to these areas often represents a significant security risk and entails costly replacement, as such keys frequently have extended locking authorisations.
By contrast, an electronic ixalo knob cylinder or door fitting enables the lost identification medium to be blocked quickly and, above all, free of charge, eliminating the need to replace locking cylinders. At the same time, access rights can be extended for individual persons just as quickly and easily.
Is your wellness area the pride and joy of your hotel? Or would you also like to market your wellness area to non-hotel guests? This makes regulated access control and the assurance that non-hotel guests can enter only authorised areas all the more important. This is where electronic access control comes into its own: safely, efficiently and conveniently, you allow people access only where you want them to. And you can even control access by time.
During restaurant opening hours, access to the restaurant is freely available to guests and visitors. Nevertheless, restaurants also have areas, such as service and storage rooms, that require access control. Electronic access control systems provide smooth and convenient access in these areas, as employees can also use their personal identification medium, such as a card or chip, for this purpose.
The BKS | hotel software solution – developed specifically for hotel operators – can be used not only as an access control system, but also as a guest management system. You can choose whether to use both functions or use BKS | hotel solely to manage access while continuing to use an existing hotel management software solution. This can be seamlessly connected to BKS | hotel*.
*BKS | hotel includes a FIAS interface for connecting to PMS (Property Management Systems), such as Oracle Suite 8, Citadell or Guestline. Other systems are available on request. Please contact us.
Your guest rooms are the flagship of your hotel. The first impression already determines whether your guests feel comfortable in your hotel. And that first impression begins at the door with access.
Reliability and security are particularly important. The electronic door fitting from BKS | hotel offers both: reliable hardware and a high level of security for your guests. For example, the interior door fitting features a privacy switch that prevents access from outside even with an authorised identification medium, such as a housekeeping credential. Of course, a fellow traveller, such as a spouse, can still open the room with their guest card.
BKS - hotelControlled access for employees is particularly important for several reasons. For one thing, employee entrances are often not within the employees’ constant field of vision; consequently, uncontrolled access poses a particularly serious security risk. For another, it is important, among other things, in emergency situations to know which employees are currently in the building.
Offices and back-office areas are sensitive zones that should only be accessible to authorised persons. Losing a key to these areas often represents a significant security risk and entails costly replacement, as such keys frequently have extended locking authorisations.
By contrast, an electronic ixalo knob cylinder or door fitting enables the lost identification medium to be blocked quickly and, above all, free of charge, eliminating the need to replace locking cylinders. At the same time, access rights can be extended for individual persons just as quickly and easily.
Is your wellness area the pride and joy of your hotel? Or would you also like to market your wellness area to non-hotel guests? This makes regulated access control and the assurance that non-hotel guests can enter only authorised areas all the more important. This is where electronic access control comes into its own: safely, efficiently and conveniently, you allow people access only where you want them to. And you can even control access by time.
During restaurant opening hours, access to the restaurant is freely available to guests and visitors. Nevertheless, restaurants also have areas, such as service and storage rooms, that require access control. Electronic access control systems provide smooth and convenient access in these areas, as employees can also use their personal identification medium, such as a card or chip, for this purpose.
The BKS | hotel software solution – developed specifically for hotel operators – can be used not only as an access control system, but also as a guest management system. You can choose whether to use both functions or use BKS | hotel solely to manage access while continuing to use an existing hotel management software solution. This can be seamlessly connected to BKS | hotel*.
*BKS | hotel includes a FIAS interface for connecting to PMS (Property Management Systems), such as Oracle Suite 8, Citadell or Guestline. Other systems are available on request. Please contact us.
Does your hotel have a car park or underground parking garage? You can conveniently grant your guests access via their room identification medium – no additional parking tickets are required. Access can either be free of charge or subject to a usage fee stored in the system.
Your guest rooms are the flagship of your hotel. The first impression already determines whether your guests feel comfortable in your hotel. And that first impression begins at the door with access.
Reliability and security are particularly important. The electronic door fitting from BKS | hotel offers both: reliable hardware and a high level of security for your guests. For example, the interior door fitting features a privacy switch that prevents access from outside even with an authorised identification medium, such as a housekeeping credential. Of course, a fellow traveller, such as a spouse, can still open the room with their guest card.
Guest management – efficiency from reservation to check-out
The key to smooth hotel operations lies in the interaction between access control technology and guest management. Through the integrated interface to your hotel reservation software, guest cards are created automatically and assigned to the relevant user – existing reservations are transferred without duplicate data entry. This reduces manual tasks, minimizes sources of error, and noticeably speeds up check-in.
Benefits
- Automatic creation of guest cards directly from the reservation
- Fast check-in and check-out, even at high occupancy
- Flexible issuance of day passes for external visitors – for example spa guests,
- conference participants, or parking users without a room reservation
- No storage of personal data on the access medium –
data protection compliant and legally secure - Central overview of room occupancy, available and blocked rooms, as well as checkout-
status
"Do not disturb"
ACCESS TO RESTRICTED AREAS – One ID card for the entire building
Modern hotels are more than guest rooms: wellness area, fitness room, swimming pool, parking garage or EV charging station, conference rooms, staff entrance, storage and utility rooms – each area has its own access requirements. With BKS | hotel, you centrally control all these zones via a single system and a single identification medium.
Using the integrated calendar and time zone function, you can define individual opening hours for each area – for example, access to the spa only during operating hours or to the building even when reception is already closed. This way, you remain in control at all times without restricting your guests' comfort.
Your areas – our technology
- Guest rooms
BKS | hotel door fitting – low-maintenance and with wear-free mechanics. “Do not disturb” function for your guests' privacy. - Entrance & staff entrance
BKS | hotel wall readerin combination with electronic cylinders – enables the use of guest and employee cards to open main and secondary entrances, underground car parks, server rooms or other security-critical areas. - Barrier / parking lot / EV charging station
BKS | hotel wall reader – enables access to the driveway or use of the same guest and staff cards. - Fitness, wellness & swimming pool
BKS | hotel wall reader – Do you want to make your wellness area accessible to both guests and non-hotel guests? Then controlled access control is particularly important. With the ixalo wall reader and access media, you control the use of your wellness area. - Office, storage & utility rooms
BKS | hotel door fitting or thumbturn cylinder – particularly protected rooms can be equipped with highly individual access authorizations – conveniently and flexibly adjustable. - Restaurant / bistro
BKS | hotel thumbturn cylinder – regulated opening hours for your restaurant? No problem. BKS | hotel with the ixalo thumbturn cylinder allows you a simple electronically controlled opening of the restaurant area.
Security and comfort for your room doors
When a guest simply pulls their room door shut, they must be able to rely one hundred percent on it really being locked. That is exactly what we developed the BKS deadlatching lock for: thanks to the sophisticated bolt design, the door is securely locked as soon as it is closed*. Your guests can head to dinner with peace of mind, without having to lock the door additionally.
For you as the operator, one thing matters above all in addition to security: installation that does not turn into a construction site. This is where the deadlatching lock also shows its strengths. The locking action is triggered independently of the rebate gap, so you do not have to readjust each individual door at great effort to make everything fit. That makes installation faster, simpler and more economical, whether you are building new or retrofitting in existing buildings.
A room lock that can do both, then: give your guests a sense of security and save you time and installation costs as the operator.
*For insurance-recognized locking, the deadlatching lock must also be fully locked – alternatively, a self-locking BKS lock is also available.
SECURITY - Protection for guests, staff and property
Security is not an added benefit in hotel operations, but a basic requirement. BKS | hotel creates a protected environment for guests, staff and external visitors - without security technology disturbing your guests' stay.
Advantages:
- Original MIFARE technology with an increased encryption standard for reading and writing identity media
- Mechanical emergency opening optionally visible or concealed beneath the escutcheon
- Optional approval for fire doors in accordance with EN 1634 as well as escape and rescue routes in accordance with EN 179 / EN 1125
- Active support for maintenance: visualization of battery status, automatic fault notifications and display of technical tasks before a problem occurs
Important
Unlike mechanical master key systems, a lost identity medium in BKS | hotel does not mean replacing entire locks: the authorization is simply blocked and a new medium issued. This saves time and costs, and protects your property permanently.
COST EFFECTIVENESS / RETURN ON INVESTMENT
Especially owner-managed and medium-sized hotels quite rightly ask: Is the switch to electronic access control worthwhile? The answer lies in the interplay of several effects that directly impact your cost and revenue calculations.
Arguments in favor of an electronic solution:
- Less staffing effort at reception: Automated card creation and
faster check-in relieve your team – valuable time that goes into personal
guest services rather than administration.
- Reduced follow-up costs in the event of key loss: No need to replace complete
lock cylinders anymore, just simply block a single credential. - Low-maintenance technology: Long battery life, wear-free mechanics and
- active fault monitoring reduce maintenance effort over the entire
service life. - Retrofittable instead of costly new construction: The ixalo hotel fitting is designed as a
standard configuration for new builds and for retrofit in existing buildings –
there is no need for expensive replacement of entire door systems. - Additional revenue potential: By easily issuing day passes,
special areas such as the spa, parking or conference rooms can also be
targeted for marketing to external guests – an additional revenue stream, just like that. - Scalable with your operation: BKS | hotel grows with your property – from individual
access points to the complete تجهیزing of a multi-storey hotel
Conclusion
Instead of an expensive standalone solution, you get a system that pays for itself in a manageable time through lower operating costs, less staffing commitment and additional revenue opportunities.
WHY BKS – Perfect solutions, high expertise
The market for electronic hotel locking systems is large – all the more important is a partner who, on the one hand, has a high level of expertise in access control and, on the other hand, provides individual consultancy. Especially for smaller and medium-sized properties, a dense network of suitable service partners is also important.
- Everything from a single source In addition to proven locking technology, BKS also offers solutions for escape and rescue routes as well as building management systems. Your hotel is fully equipped from a single source – without interface issues between multiple providers.
- Personal consultation instead of a product catalogue Products alone are not yet a solution. Your personal consultant develops an individual solution concept for your specific requirements – from the initial planning to ongoing operation.
- Over 120 years of experience – Made in Germany Since 1903, BKS has been developing innovative security solutions and, as part of the Gretsch-Unitas group, is among the internationally leading companies in locking technology.
- Design that suits your property Can be combined with the WDL lever handle series BELCANTO, RONDO and DIRIGENT as well as various finishes and drill pattern variants – for a uniform, high-quality appearance throughout your hotel.
Do you have any questions? Do you need more information? Get in touch with us!
Let our experts provide you with non-binding advice. Be convinced by the BKS | hotel solution.
BKS brochure | hotel
Contact us and request a personal consultation appointment. At the same time, we will send you our BKS | hotel brochure. Of course, all completely without obligation.
