Our services at a glance
Our service – your advantage: Benefit from comprehensive services that support you from planning to maintenance. With expert advice and tailored solutions, we ensure smooth processes and maximum security.
MasterKeySystem (MKS)
Our browser-based MasterKeySystem makes planning and ordering locking systems easier for you.
confiGUrator
Discover our practical product configurator for windows and doors: Instantly create bills of materials, hardware breakdowns, CAD sketches, and individual quotations.
Complaint tool
Are you completely satisfied? Great, that's exactly how it should be! If something is wrong with the delivery, simply use our complaint tool in the service portal.
Our service offering at a glance
Architects' hotline
Do you need support with your planning or require detailed information? Call us: 02051 201 2000. Mon–Thu 8:00–16:45 and Fri 8:00–13:30.
Tender portal
The Gretsch-Unitas Group is now represented with its brands BKS, GU-Automatic, and GU Baubeschläge on the tender portal AUSSCHREIBEN.de.
Hardware data service and machine control
With Gretsch-Unitas you receive precise hardware master data, exactly tailored to your project requirements, including all important technical and commercial information.
Download portal
With our download portal, you always have all relevant documents and data at hand – for a smooth workflow.
EDI interface
Increase the efficiency of your processes by handling your orders with Gretsch-Unitas easily and conveniently via your materials management system.
KeyManager
Full control of the entire system: Manage and program mechanical and electronic locking systems with our user-friendly software.
Mobile card reader
Whether security specialist shop, electrical installer, or facility manager: With the mobile card reader, you can electronically initiate key reorders on the go or in-store.
Project consulting – Service for architects, planners, and builders
Planning reliability through expert knowledge: With project consulting, you receive professional support for all questions and in every project phase.
Planning individual window solutions in the façade
As a specialist for all types of façade openings, Gretsch-Unitas combines project-specific special parts, developed according to individual customer requirements, with elements from the proven
Seminars
Our training courses give you a competitive edge and provide an overview of current industry topics and important product information.
Door engineering
For cross-trade door management: We support you with schematic door drawings, component lists, and functional descriptions. Call us: 02051 201 2000.
24/7 Service Hotline – RWA, window/door drives, panic bars, BKS items
GU BKS SERVICE GmbH is responsible for RWA with their controls including window drives and HS ePower/Master as well as for electric door drives, panic bars, and BKS items.
