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Service packages

GEMOS licence model

With more than 900 implemented interfaces and more than 1400 installations, GEMOS is the market leading manufacturer-neutral physical security information management system worldwide.

Your advantages with GEMOS – regardless of licence level:

  • Visualisation: user-friendly interface – modern, freely configurable user interface and layout editor
  • System integration: integration of products from BKS GmbH, e.g. GEMOS I/O, GEMOS access hardware, BKS-NET, FTNT
  • Rights and roles concept: secure management – granular user and rights management, client capability
  • Workflow management: automated processes – macro-based control and plain text programming (if…then rules)
  • Data import and CAD interface: easy integration of existing plans and data
  • Efficient alarm management: intuitive – individual alarm processing and dynamic floor plans
  • Comprehensive recording and evaluation: complete – documentation and analysis of all events
  • Notification function: reporting – notifications by email, PDF documentation
  • Backup and restore: maximum data security – easy backup and recovery of your system data

With GEMOS, you invest in a system that grows and adapts to your requirements – from small solutions to comprehensive security management

The entry-level solution

GEMOS smart

Suitable for whom?

  • Small businesses, public authorities
  • Operators of buildings with manageable infrastructure
  • Customers looking for a simple entry-level solution
  • For applications with a maximum of one workstation and manageable interface and data point requirements

Typical requirements:

  • Cost-efficient entry
  • Centralised management of small security systems
  • Clear operation for individual users
  • Upgrade possible at any time
For growing demands

GEMOS light

Suitable for whom?

  • Medium-sized companies with manageable security requirements
  • Building operators with projects of medium complexity
  • Customers with slightly higher interface and data point requirements

Typical requirements:

  • Up to two simultaneous operating consoles
  • Connection of several subsystems is possible
  • Functions can be extended flexibly
  • Ideal starting point for growing companies
For complex requirements

GEMOS standard

Suitable for whom?

  • Industrial companies, larger company sites, branch offices
  • Finance, logistics, smart building, healthcare, public and government institutions, education and research, justice, event complexes
  • Customers who require several operating consoles and high integration

Typical requirements:

  • Scalable number of operating consoles (on request)
  • Expandable up to 10 interfaces and 10,000 data points
  • Integration of a wide range of subsystems possible
  • Optional server redundancy (real-time data redundancy and master data replication) with ENTERPRISE ONE SERVER for increased failure safety
For highest demands

GEMOS professional

Suitable for whom?

  • Large enterprises, companies, comprehensive site and property solutions for public and government facilities, industries, transport and traffic, power plants and energy suppliers, data centers, healthcare, finance, logistics, smart building
  • Operators of complex and highly networked security infrastructures
  • Customers with the highest demands for scalability, redundancy and flexibility

Typical requirements:

  • Unlimited operating consoles, interfaces and data points
  • Maximum flexibility and expandability
  • Use in security-critical and business-critical applications
  • Optionally with server redundancy (real-time data redundancy and master data replication) with ENTERPRISE ONE SERVER for increased fail-safety
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Maintenance and service

GEMOS software services

What is a Software Maintenance Agreement for?
A Software Maintenance Agreement protects your software, optimises performance, provides financial security, and guarantees smooth operation, which maximises the benefit of your IT investments.

A Software Maintenance Agreement has many benefits:

  • Regular updates and upgrades: always up-to-date software with troubleshooting, security updates, and new functions.
  • Security and compliance: continuous checking and elimination of security gaps, compliance with legal requirements and industry standards.
  • Monitoring of costs and planability: fixed outgoings instead of unexpected high costs.
  • Access to technical support: qualified support at all times to minimise downtimes.
  • Optimisation of software performance: upgrading performance ensures efficient and reliable applications.
  • Proactive problem avoidance: potential weaknesses are identified and eliminated early on.
  • Long-term value retention of your IT investments: extends the lifetime and performance of the software.
Overview of service offerings

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