CRA Compliance

Reports under the Cyber Resilience Act

For BKS, as a leading manufacturer of safety-critical products, the safety of our products and therefore of our customers comes first. We are aware of our responsibility for the safety of our customers and therefore welcome any information that makes our products even safer.

Person

Salutation*

First name*

Last name*

Position*

Telephone (availability)*

Email*

Is encrypted communication possible and desired in the further course?*

Company

Company name*

Company address*

Contractual partner at BKS

Customer number

Dealer name

Additional helpful information about the customer/dealer

Description of the incident

What is it about?*

In case of incident "Other":

Urgency

Has the incident already been reported elsewhere?*

If yes, to:

Affected systems

System name

Version

Platform

Model

Serial number

Environment

At which point in the overall system does the incident occur?

When did the incident occur?*

What damage has occurred? *

In case of damage "Other":

Measures already taken*

In case of measure "Other":

For potential vulnerabilities: How can the vulnerability be reproduced?

Technical additional information

* All fields marked with an asterisk are required fields.

You can find all information regarding the processing of your data in our privacy policy.

Reporting options

Your safety is our top priority.

In the development of our products, we have taken into account the requirements of EU Regulation 2024/2847 on the horizontal cybersecurity of products with digital elements.

Should a cyberattack nevertheless occur in connection with our products, you can report it to us in one of the following ways:

Report via contact form
Using the contact form on the left, you can conveniently report a possible cyberattack to us.
Please complete all fields in full. Your information helps us to identify and remedy possible vulnerabilities as quickly as possible.
Report by telephone
Call us on +49 7156 - 301 456.
Please have the information specified in the form ready so that we can process your report quickly and in a targeted manner.

Note on false reports

Please check your entries/report carefully. In the event of an intentional false report, we reserve the right to charge any costs incurred for the review.

Contact

We are happy to help you!

Our service team will be happy to assist you with any questions regarding products, applications, and projects. Simply contact us by phone or email.